FAQ

No. Every product sold by Sera Peptides is supplied strictly for in-vitro laboratory research. Nothing in our catalogue is for human or veterinary consumption, diagnosis, or treatment, and we cannot advise on dosing or administration.

By placing an order you confirm you are a qualified researcher purchasing for legitimate in-vitro research, and that you will handle, store, and dispose of all materials in accordance with applicable law. You must be 21 or older.

Lyophilised (freeze-dried) powder in sealed vials, unless the product page states otherwise. Bacteriostatic water is sold separately.

No. We can answer factual questions about what we stock, its stated mass, and its documentation, but we can't advise on selection, protocols, dosing, or administration for any purpose.

a specialized laboratory located in Franklin, Tennessee, that provides high-precision purity and identity testing for research-use-only peptides

Yes. Certificates of Analysis are issued by Freedom Diagnostics, an independent third-party laboratory, and posted against the specific lot you receive. Every vial carries a lot number that matches the report linked on its product page — HPLC for purity, LC-MS for mass confirmation. These are independent analytical results, not supplier paperwork passed along as our own. Research page. Reports go up against their lot codes as they return.

Yes. A testing programme that only publishes good results isn't a testing programme. If a lot comes back below expectation it doesn't ship, and the report still goes up.

Email us the lot code printed on your vial. If the report exists we'll send it; if it's still with the lab we'll tell you that instead.

Orders placed on a business day are packed and dispatched within one business day. You'll get tracking by email as soon as the parcel is scanned.

Plain outer packaging with no product or company branding on the exterior. Vials are packed with insulation and, where transit conditions call for it, a cold pack.

We dispatch from within the United States. Available international destinations and their rates are shown at checkout. The buyer is responsible for compliance with their own local import rules.

Priority shipping is free on orders over $200. Below that, live rates are calculated at checkout.

Store lyophilised vials at 2–8°C, protected from light. Refer to the storage conditions printed on the vial label for the specific product.

Lyophilised material is comparatively stable in transit, but if a parcel has clearly been delayed or exposed to heat, email us with your order number and photos and we'll sort out a replacement.

Major credit and debit cards through our secure checkout. Accepted card networks are shown before you confirm.

Yes — buy 3 and save 10%, buy 5 and save 15%, buy 10 and save 20%. Discounts apply automatically at checkout.

Email us as soon as possible. If the parcel hasn't been dispatched we can usually amend or cancel it. Once it's scanned by the carrier we can't recall it.

Email us within 48 hours of delivery with your order number and photos of the packaging and vials, and we'll arrange a replacement or refund.

Because these are research chemicals whose storage conditions can't be verified once they leave us, we can't accept returns of opened or unsealed product. Damaged, incorrect, or undelivered orders are covered above.